+44 (0) 116 255 6326

FAQs

How do I place an order?

There are four ways in which you can place an order. You can do this by placing an order through our website, contacting our sales team via email, contact our sales team by calling 0116 255 6326, or alternatively you can also place your order by post. To ensure the fastest possible response to your order please include the product code, colour, fabric size and quantity.

What is your minimum order?

Unlike our GFORCE range, GFORCE Plus has no minimum order, you can simply order one product!

 Do you make any other products?

Gymphlex brings a wealth of experience that has enabled us to launch 3 unique brands all with qualities ideal for the school sportswear market. We offer “Sportswear for schools”, “GFORCE Team wear”, and “GFORCE stock training wear”. As well as these sports brands we also offer Gymphlex Sportswear for Youth which is a leisure wear range.
 

Do you have swatches of the different fabrics?

We offer both fabric swatches and individual garments in different fabrics. To order a sample you can call us on 0116 255 6326 or email our customer services who will be happy to help.

Can I add my own branding?

Our embroidery service must surely be the most flexible available from any clothing manufacturer. State of the art techniques enable us to copy virtually any design or logo directly onto your chosen garment with no minimum quantity. We can add names, numbers, sponsors logo’s and club badges. Both embroidery and monogramming is available.

Can you send me a brochure?

We can either send you a brochure by filling our brochure request form or alternatively you can view and download a brochure here

Can you make this range in other non-stock colours?

Yes. Using our GFORCE bespoke range, you can create any colour combination. Lead times of 7 weeks. Lead times will apply to every new order placed.

What are the delivery costs?

UK Mainland

    1-9 products £4.20 + VAT  - Royal Mail
    1-9 products £5.95 + VAT  - Courier Tracked Service

Northern Ireland, Scilly Isles, Isle of Man

    0-9 products £4.20 + VAT
    9 or more products £19.20 + VAT

Channel Islands

    0-5 products £4.20 No vat
    6-15 products £20.40 No vat
   16-30 products £35.00 No vat

 

Delivery times?

Stock products take approximately 7/10 days to deliver (subject to availability).
Stock products with embroidery take 14 days to deliver (Subject to availability).

What if the product I want is out of stock?

There is a Maximum 7 week lead time, unless stock has already been ordered.

I would like to return a damaged, faulty or incorrect item, how do I do this?

Garments can be returned to us using the Returns Form on the back of the despatch note that would have been on the front of your parcel. Complete the form and post to ‘Returns Department, Gymphlex Ltd, Boston Road, Horncastle, LN9 6HU’.  If you have any problems please call 0116 2556326 our sales team are happy to help you.

How much does embroidery cost?

A one off set-up fee and then a per garment embroidery charge usually applies.  Speak to our Sales team 0116 2556326.

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